Thank you for visiting www.water.gov.kn, the official website of the Water Services Department (WSD) of Saint Christopher. By accessing this site in any manner, you have accepted to be legally bound by these terms and conditions. If you do not agree to these terms and conditions, please discontinue any further use of this site and exit this site now. Please note that WSD may add, remove or change services and features on or relating to this site without prior notice. WSD may also revise these Terms and Conditions as services are developed and post the changes on this page. If you do not agree to these modified terms and conditions do not access www.water.gov.kn in any manner or discontinue your use of the site immediately.
W.S.D. will aim to ensure that the online service is available twenty four hours per day, seven days per week. If the service is interrupted W.S.D. will restore it as soon as possible. However access to the service may be suspended without notice. If the service is disrupted, it remains the responsibility of the Account Holder to comply with any statutory time limits regarding the payment of bills. W.S.D. reserves the right to deny access to the service for any reason and at any time where it is considered necessary to protect the service or a client.
This is a protected Government of Saint Christopher and Nevis website. Unauthorized access and unauthorized modification of the website are offences under the Electronic Crimes Act, Cap. 4.41, it is unlawful to cause damage to the website intentionally or to any WSD electronic facility or data through the knowing transmission of any program, information, code or command or to access to WSD computers or the data therein contained or using WSD computers to access non-WSD computers for any reason.
Saint Christopher and Nevis’ Water Services Department (W.S.D.) Online Services allow individuals and companies to make payments. In the future, additional services and features may be added.
DIRECTIONS FOR REGISTRATION
Individuals or companies can start the registration process online by completing the registration form. If the account holder successfully registers, the registration details, including name and email address, will be stored securely on the Water Service Department System. The email address may be used by the Water Services Department to communicate and provide billing information and WSD notices and to forward messages in relation to other Government services.
USER ID, PASSWORD AND SECURITY
The User ID and password will be used to verify the Account Holder’s identity and to authenticate information sent. They will be held securely by the Water Services Department WSD.OS and will not be made available to any other entity or organization. Account holder must always keep their User ID and password safe and secret. Account holder can change their password on the WSD.OS. If you forget your User ID, you can ask for it to be re-issued. If you forget your password or if it was stolen, you can request a replacement by returning to WSD to be issued a new one.
W.S.D. will make all reasonable efforts to check and test materials used on the website at all stages of production, and to exclude viruses from this website. However W.S.D. cannot guarantee that the material on this site is virus free nor will W.S.D. accept responsibility for any loss, disruption or damage to a person’s data or computer system, which may occur whilst using material derived from the WSD website. Users are therefore advised to take the usual antivirus precautions by having an
up to date antivirus program installed on their computer systems before downloading or accessing materials from the WSD website. Please note that the WSD does not recommend or endorse any antivirus or any other software.
MONITORING OF CORRESPONDENCE WITH WSD
WSD may monitor any communication with WSD members of staff including e-mail, phone calls and other communications, for accuracy and quality control. As new methods of communication are introduced, WSD reserves the right to monitor them for the purposes stated above.